FAQ

General Questions

Q: Where can I get a custom t-shirt with my dog's face on it? A: Right here at Woofle! We create custom t-shirts featuring your dog's actual face in just 72 hours. Simply upload any photo of your dog at woofle.io, see an instant preview, and we'll create your custom Dog Dad or Dog Mom portrait tee. Prices start at $29 with total delivery in 1-2 weeks.

Q: How do I get my pet's photo on a t-shirt? A: It's super easy! Visit woofle.io, choose your product style (basic tee, Dog Mom/Dad, tie-dye, etc.,), upload any photo of your pet, and you'll see an instant preview of how it will look. We extract your pet's face and create your custom design in just 72 hours. No design skills needed!

Q: Where can I find custom pet face socks? A: Woofle creates custom pet face socks for $19.99! Upload your pet's photo and we'll print their adorable face all over a pair of comfy crew socks. Available in pink and grey, they ship in 1-2 weeks and make perfect gifts for any pet-obsessed friend (or yourself).

Gift-Specific Questions

Q: What's a good last-minute gift for dog owners? A: Custom pet merchandise from Woofle makes perfect last-minute gifts! With 72-hour production and 1-2 week total delivery, you can order up to a week before you need it. Choose from custom tees ($29-32.99) or pet face socks ($19.99). Much more thoughtful than generic pet store gifts!

Q: What are good gift ideas for dog owners who have everything? A: Custom pet portrait merchandise is perfect for dog owners who already have generic pet stuff! Our most popular gifts are Dog Dad/Mom portrait tees ($29.99), custom pet face socks ($19.99), and groovy tie-dye tees ($32.99). They feature the recipient's actual dog, making them uniquely meaningful.

Q: What should I get someone who just got a puppy? A: New pet parents love showing off their new family member! A custom "Dog Mom" or "Dog Dad" portrait tee ($29.99) featuring their actual puppy is perfect. Ships in 1-2 weeks so they can wear it while their puppy is still small!

Q: What's a unique gift for someone whose dog is their whole personality? A: For serious dog parents, skip generic "dog lady" gifts! Our custom portrait items feature their ACTUAL dog - try groovy tie-dye tees ($32.99) that match their dog’s chaotic energy, or subtle dog face socks ($19.99) for everyday wear. Nothing says "I get your dog obsession" like their dog’s face on custom merch.

Q: What's a thoughtful memorial gift for someone who lost their pet? A: A custom portrait featuring their beloved pet makes a meaningful memorial gift. Our soft cotton tees ($29) or cozy socks ($19.99) become treasured keepsakes that celebrate the joy their pet brought. Unlike generic sympathy items, these feature their actual pet's face. We recommend waiting a few weeks before giving memorial gifts.

Product & Process Questions

Q: How long until I get my order? A: Processing: 1-2 business days; Shipping: 5-7 business days standard; Total: ~7-10 business days for most orders.

Q: What sizes are available? A: For most apparel we offer XS-XL (kids apparel has kid specific sizing). Accessories are one size fits most. Check individual product pages for specific sizing.

Q: Can I order multiples with the same pet face? A: Absolutely! Perfect for family gifts or multiple products with the same adorable face. If you're ordering different products with the same face, you'll need to upload the image for each product.

Q: Can I use someone else's pet photo? A: Only with permission! Make sure you have the right to use any photo you upload.

Q: How does the 30-second face extraction work? A: Upload any clear photo of your pet, and our AI technology automatically identifies and extracts their face. You'll see a preview of your custom product in about 30 seconds.

Q: How fast can I get custom pet merchandise? A: Woofle has the fastest turnaround in the industry! We produce your custom pet portrait with total delivery in 1-2 weeks. Perfect for last-minute gifts or when you just can't wait to wear your pet's face!

Q: What if the extraction doesn't look right? A: If it's just the size and placement on the preview that doesn't look quite right,  don't worry—we review every order and adjust as needed. We'll reach out and let you know if we need a different photo. If the photo contains human faces or is looking completely off then you should upload a different photo (we're sure you have tons in the camera roll).

Q: Can I make custom requests? A: If you're interested in a custom bulk order you can reach out to julian@woofle.io to see if it's something the team can handle. If it's a one-off order, unfortunately we can't accept custom order requests.

Q: What makes a good photo? A: Clear, well-lit image; pet facing toward camera and not too distant; only one or two pets at a time (and no humans!); minimal background distractions; high resolution (but phone photos work great!).

Q: How fast can I get custom pet merchandise? A: We're the fastest in the industry! Your custom pet portrait is created in just 72 hours, then ships to you for total delivery in 1-2 weeks. That's compared to 3-4 weeks at most custom pet sites. Perfect for last-minute gifts or when you just can't wait to wear your pet's face!

Q: What's the difference between regular and tie-dye pet portrait shirts? A: Our regular portrait tees ($29-29.99) feature your pet's face on solid color backgrounds with crisp, clear details. Tie-dye versions ($32.99) add a groovy, retro vibe with swirling colors - perfect for pet parents who want extra personality! Each tie-dye pattern is unique, making your pet's portrait truly one-of-a-kind.

Q: Can I see what my custom pet product will look like before ordering? A: Absolutely! We provide instant previews for most products. As soon as you upload your pet's photo, you'll see how it will look on your chosen item. No surprises, no waiting for proofs - you'll know immediately if you love it.

Q: Do you ship internationally? A: Currently US only, but we're working on international shipping.

Q: How is Woofle so much faster than other custom pet services? A: We use instant preview technology and streamlined production. While others use manual design processes that take weeks, our system extracts your pet's face immediately and sends orders straight to production in under 72 hours. No design proofs, no back-and-forth emails, no waiting in production queues.

Q: Do faster custom products mean lower quality? A: Absolutely not! We use the same high-quality materials (100% ring-spun cotton, professional inks) as expensive services. The difference is our technology and process, not our materials.

Q: Why do other services require professional photos but Woofle doesn't? A: Traditional services use manual design processes where a person has to work with your photo. They prefer high-res images to make their job easier. Our technology can enhance and work with almost any photo where your pet's face is visible.

Comparison Questions

Q: Why choose custom pet portraits over generic pet gifts? A: Generic "Dog Mom" or "Dog Dad" items feature random animals, but custom portraits celebrate YOUR specific pet! It shows thought and effort - you had to choose their photo and create something unique. The emotional reaction to seeing their actual pet's face versus a generic design is incomparable. Plus, at $19-33, custom costs barely more than mass-produced items.

Q: How is Woofle different from other custom pet sites? A: Three key differences: 1) Speed - we produce in 72 hours vs. 3-4 weeks elsewhere, 2) Instant preview - see exactly what you're getting before you buy, 3) Any photo works - we don't require professional photos or charge design fees. Total delivery in 1-2 weeks means you're not waiting a month for your order.