Terms of service

By using our website, you agree to these terms. If you don't agree, please don't use our service.

1. What You Can Expect From Us

  • We'll create custom products based on your uploaded photos
  • We'll ship within our stated timeframes
  • We'll protect your personal information
  • We'll provide customer support during business hours

2. What We Expect From You

  • Only upload photos you have permission to use
  • Provide accurate shipping and contact information
  • Pay for your orders (obviously)
  • Don't use our service for anything illegal or harmful

3. Photo Rights & Usage

  • You confirm you own or have permission to use uploaded photos
  • We may use your product images for marketing (with your consent)
  • You retain ownership of your original photos
  • We don't store photos longer than necessary for order fulfillment

4. Product Quality & Accuracy

  • We'll match the preview as closely as possible
  • Slight variations in color/placement may occur (it's custom manufacturing)
  • We're not responsible for how the final product looks if you approve the preview

5. Payment & Pricing

  • All prices in USD
  • We accept major credit cards and PayPal
  • Prices may change without notice (but not for orders already placed)
  • You authorize us to charge your payment method

6. Intellectual Property

  • You can't copy our website, technology, or business methods
  • Respect other people's copyrights and trademarks

7. Limitation of Liability We're only liable up to the amount you paid for your order. We're not responsible for indirect damages, lost profits, or emotional distress (even if your cat gives you the cold shoulder for wearing their face).

8. Refunds & Cancellations

  • See our Refund policy for details
  • Custom products can't be canceled once production starts
  • We reserve the right to refuse service

9. Changes to Terms We may update these terms. We'll notify you of major changes via email or website notice.

10. Governing Law These terms are governed by New York law. Any disputes will be resolved in New York courts.

11. Contact for Legal Issues For legal questions: support@woofle.io

The Bottom Line: We want you to love your custom pet products. These terms help us provide great service while protecting both of us. Questions? Just ask: support@woofle.io